Troubleshooting
REFRIGERATED UPRIGHT
The refrigeration unit runs continuously but does not reach the set temperature
Possible Cause Solution Room too warm Ventilate the room more The equipment is overloaded Reduce the amount of food stored…
| Possible Cause | Solution |
| Room too warm | Ventilate the room more |
| The equipment is overloaded | Reduce the amount of food stored in the equipment |
| Door left open | Ensure that the door is completely closed |
| Dirty condenser | Clean the condenser |
| Insufficient refrigerant fluid | Contact the Dealer or Authorized Service Center |
| Condenser fan failure | Contact the Dealer or Authorized Service Center |
| Air vents not completely free | Ensure that the air vents are not blocked by food |
| Door seals not tight enough | Contact the Dealer or Authorized Service Center |
| Fully frosted evaporator | Manual defrost |
The refrigeration unit does not stop at the set temperature
Possible Cause Solution Control panel malfunction Contact the Dealer or Authorized Service Center Faulty cell temperature probe Contact the Dealer…
| Possible Cause | Solution |
| Control panel malfunction | Contact the Dealer or Authorized Service Center |
| Faulty cell temperature probe | Contact the Dealer or Authorized Service Center |
The internal temperature is too warm
Possible Cause Solution Incorrect cooling temperature Increase the cooling temperature.
| Possible Cause | Solution |
| Incorrect cooling temperature | Increase the cooling temperature. |
The light doesn't work
Possible Cause Solution Damaged lighting Replace the LED lighting
The refrigeration unit does not start
Possible Cause Solution Incorrect temperature setting Set the new temperature Defrosting in progress Wait for the cycle to finish /…
| Possible Cause | Solution |
| Incorrect temperature setting | Set the new temperature |
| Defrosting in progress | Wait for the cycle to finish / switch off and on again |
| Control panel malfunction | Contact the retailer or authorized service center |
Ice forming on the evaporator
Possible Cause Solution Improper use Refer to the user manual Faulty defrost heater Contact the Dealer or Authorized Service Center…
| Possible Cause | Solution |
| Improper use | Refer to the user manual |
| Faulty defrost heater | Contact the Dealer or Authorized Service Center |
| Faulty defrost probe (if any) | Contact the Dealer or Authorized Service Center |
Water accumulation in the condensate drain tray
Possible Cause Solution Clogged drain Clean the drain Unleveled equipment Check the levelling
| Possible Cause | Solution |
| Clogged drain | Clean the drain |
| Unleveled equipment | Check the levelling |
Other
Contact the Dealer or Authorized Service Center
The equipment does not function properly, it does not start
Possible Cause Solution No power supply Check that the power cable is properly plugged into the socket Check the socket,…
| Possible Cause | Solution |
| No power supply | Check that the power cable is properly plugged into the socket |
| Check the socket, fuses (if any), and the power line |
